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Parkway Tech Shipping Policy

Order Processing

All orders are automatically processed once payment is made. We process orders every 10-15 min and we schedule them for fulfillment in the nearest warehouse to your location, pending inventory amount.

Local Pick Up

Unfortunately, we are unable to accomodate requests for pickups at this time. Items are stored throughout various warehouses and therefore we are unable to offer an option to pick up.

Order Cancellation

Due to our highly automated systems, we are unable to cancel your order after it is placed. If it is extremely urgent, please contact us via phone right as your order is placed and we will do our best to get it cancelled. We cannot guarantee cancellation.

If we are unable to cancel your order, please open a return request when you receive the package and we will process your return as fast as we can.

When you purchase an item from us, you will see an indication of the expected shipping day, which is generally between 1 - 2 business days. You will receive follow up notifications when your order is shipped out and when your order is delivered.

Rarely, some issues might come up when shipping an item (like dropping the last item available during packing) and we have to replenish inventory before we can ship. Other rare occurrences can include flash sale effect, or a technical error.

In these situations we will research our fastest replenishment options and will notify you of a reasonable ETA for the items availability. Most times we will upgrade your shipping so the item can still arrive on time, if possible. However sometimes we will see that the items ETA is longer than seven days. We will notify you in an email of this, and will cancel the order. This is in your and our benefit, since the market prices can fluctuate significantly during the seven days, you might find a better deal and return the item to us, thereby wasting time and money for both of us.

Overnight Shipping

We DO NOT OFFER SATURDAY delivery. Please consider this when placing orders on Friday or Thursday for overnight shipping. Your item will most probably arrive Monday. Our Overnight Shipping is truly the FedEx and UPS overnight service without exception BUT that doesn't guarantee Saturday delivery.

Office/Warehouse Closures

We regularly shut down for Jewish Holidays and the Shabbat. We are a Shomer Shabbat business. Therefore, a few times a year our offices will not be available. Please consult a Jewish Religous Calendar for the US for details.

 
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